We at Oslo Fashion want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service refunds that will allow you to continue to enjoy shopping with us.Please note that direct unilateral product exchange is not possible due to limitations in the ordering platform, and we are not entitled to send out products on our own initiative.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider.
Do not request refunds after expiry of the given term (120 Days after the order has been delivered)
Do not request refunds in Facebook chat or Instagram messages, emails have always priority.